Effective Date: Oct. 17, 2025
Welcome to ScriptPay (“we,” “us,” or “our”). We provide payment processing and related services to high-risk and niche businesses via our platform (accessible via scriptpay.com and associated domains) (“Site” or “Services”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.
2.1 Personal Information You Provide
We may collect personal information that you submit directly to us, for example:
Name, address, email address, telephone number
Business name, registration or tax ID
Banking or payment account information
Transaction and billing information
Application materials or documentation (e.g. incorporation documents, licenses)
Support or correspondence records
2.2 Automatically Collected Information
When you interact with our Site or Services, we may automatically collect certain information:
IP address, browser type and version, operating system
Device identifiers and attributes
Pages you access, links clicked, referral URL, timestamps
Cookies, web beacons, pixel tags, and similar tracking technologies
2.3 From Third Parties
We may receive information about you from third parties, such as credit bureaus, identity verification services, payment processors, or partners.
We use your information for purposes including but not limited to:
To provide, maintain, and improve our Services
To process payments, billing, refunds, and related operations
To verify your identity, conduct due diligence, and perform risk or fraud checks
To communicate with you, respond to requests, send notifications
To comply with legal, regulatory, audit, or contractual obligations
To enforce our agreements and protect our rights
For analytics, monitoring, and business insights
To deliver marketing, offers, or promotional messages (subject to your consent where required)
We may disclose your information in the following circumstances:
Service Providers & Processors. We share data with vendors who assist us (e.g., payment gateways, fraud prevention, hosting, identity verification).
Business Partners. For co-marketing, integrations, or referral relationships.
Legal & Regulatory. When required by law, subpoena, government request, or to protect rights, safety, or property.
Affiliates & Successors. In connection with corporate transactions (e.g. mergers, acquisitions, asset sales).
With your consent. Where you have agreed to a disclosure or sharing arrangement.
We and our third-party partners use cookies and similar technologies to collect information, track usage, and provide personalized experiences. You can choose to disable cookies in your browser settings, although this may affect functionality.
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no system is totally secure, and we cannot guarantee absolute security.
We retain your personal information for as long as needed for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your jurisdiction, you may have rights including:
Accessing, correcting, or deleting your personal data
Withdrawing consent
Objecting to or restricting processing
Data portability
Opting out of marketing communications
If you wish to exercise these rights, please contact us (see Section 11). We may need to verify your identity before acting on requests.
Because our infrastructure and third-party services may operate globally, your personal information may be transferred and processed in countries other than your own. We will take appropriate safeguards (e.g. standard contractual clauses) as required by applicable laws.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal data from a child under 18, we will promptly delete it.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on the Site and update the effective date. Your continued use of the Services after changes indicates your acceptance of the updated policy.