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ScriptPay Privacy Policy

Effective Date: Oct. 17, 2025

1. Introduction

Welcome to ScriptPay (“we,” “us,” or “our”). We provide payment processing and related services to high-risk and niche businesses via our platform (accessible via scriptpay.com and associated domains) (“Site” or “Services”).

We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.

2. Information We Collect

2.1 Personal Information You Provide
We may collect personal information that you submit directly to us, for example:

  • Name, address, email address, telephone number

  • Business name, registration or tax ID

  • Banking or payment account information

  • Transaction and billing information

  • Application materials or documentation (e.g. incorporation documents, licenses)

  • Support or correspondence records

2.2 Automatically Collected Information
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When you interact with our Site or Services, we may automatically collect certain information:

  • IP address, browser type and version, operating system

  • Device identifiers and attributes

  • Pages you access, links clicked, referral URL, timestamps

  • Cookies, web beacons, pixel tags, and similar tracking technologies

2.3 From Third Parties
We may receive information about you from third parties, such as credit bureaus, identity verification services, payment processors, or partners.

3. Use of Your Information

We use your information for purposes including but not limited to:

  • To provide, maintain, and improve our Services

  • To process payments, billing, refunds, and related operations

  • To verify your identity, conduct due diligence, and perform risk or fraud checks

  • To communicate with you, respond to requests, send notifications

  • To comply with legal, regulatory, audit, or contractual obligations

  • To enforce our agreements and protect our rights

  • For analytics, monitoring, and business insights

  • To deliver marketing, offers, or promotional messages (subject to your consent where required)

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

  • Service Providers & Processors. We share data with vendors who assist us (e.g., payment gateways, fraud prevention, hosting, identity verification).

  • Business Partners. For co-marketing, integrations, or referral relationships.

  • Legal & Regulatory. When required by law, subpoena, government request, or to protect rights, safety, or property.

  • Affiliates & Successors. In connection with corporate transactions (e.g. mergers, acquisitions, asset sales).

  • With your consent. Where you have agreed to a disclosure or sharing arrangement.

5. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar technologies to collect information, track usage, and provide personalized experiences. You can choose to disable cookies in your browser settings, although this may affect functionality.

6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no system is totally secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as needed for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

  • Accessing, correcting, or deleting your personal data

  • Withdrawing consent

  • Objecting to or restricting processing

  • Data portability

  • Opting out of marketing communications

If you wish to exercise these rights, please contact us (see Section 11). We may need to verify your identity before acting on requests.

9. International Transfers

Because our infrastructure and third-party services may operate globally, your personal information may be transferred and processed in countries other than your own. We will take appropriate safeguards (e.g. standard contractual clauses) as required by applicable laws.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal data from a child under 18, we will promptly delete it.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on the Site and update the effective date. Your continued use of the Services after changes indicates your acceptance of the updated policy.

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